All times list are in Central time (local Austin time zone)
Workshop [clear filter]
Monday, March 9

1:00pm CDT

Workshop: No Code, No Problem: Build Your First Voice UI!
This workshop is available to in-person attendees in Austin only. It will not be viewable via the Online Conference. 

Join voice developers from NPR in a workshop to build a Voice UI. Learn the tools that we use to brainstorm, design, and develop a fun application that you can fully interact with. Bring a computer, some enthusiasm, and maybe that question you always wanted to ask a Voice Assistant. No prior coding experience required!

UPDATE: Here is a link to the slides - https://docs.google.com/presentation/d/1Eq8gXl1mwAXaC2ksOLWh9ZaOQYUAmL4GMXZDywskN-g/edit?usp=sharing

avatar for Bina Zafar

Bina Zafar

Senior Software Engineer, NPR
Bina Zafar is a senior full-stack developer at NPR.  She is a member of the Voice Platforms team, where she is currently focused on the development of NPR’s Alexa skills. Over the years, she has worked on a variety of projects for NPR, developing tools for content management, publishing... Read More →
avatar for Kris Kagei

Kris Kagei

Voice Developer, NPR
Kris Kagei is a voice developer at NPR. Working in the emerging platform space grants her the opportunity within the tech industry to think about how to make information about the world we live in more accessible, all while building apps, learning from incredible mentors, and most... Read More →

Monday March 9, 2020 1:00pm - 5:00pm CDT
Room 301
  4. Trends + Emerging Issues + the Future of Design
Tuesday, March 10

9:00am CDT

Workshop: Coding and Clustering User Research Data
This workshop is available to in-person attendees in Austin only. It will not be viewable via the Online Conference. 

In this workshop, we will introduce open coding and clustering as a way to analyze qualitative research data, and participants will have the chance to practice using interview transcripts and open-ended survey responses. Participants will also have the opportunity to discuss issues and challenges in analyzing qualitative data.

Following this session, participants will be able to
  1. Code qualitative research data (e.g. interviews) as part of a team.
  2. Understand how individual perspectives affect interview coding.
  3. Create affinity maps to explore research data and present easy-to-communicate summaries of complex research.
  4. Cluster research data algorithmically.
  5. Understand the relative advantages and disadvantages of algorithmic vs. manual clustering.

avatar for Emma Boettcher

Emma Boettcher

User Experience Resident Librarian, University of Chicago Library
avatar for John Jung

John Jung

Programmer/Analyst, University of Chicago Library

Tuesday March 10, 2020 9:00am - 12:00pm CDT
Room 301
  1. Tools and Methods

1:30pm CDT

Workshop: Understanding Library Metadata for Design & UX
Please bring a laptop to this session as you will be working within Zoom with a remote instructor. 

This workshop is available to in-person attendees in Austin only. It will not be viewable via the Online Conference platform. 


This workshop teaches the fundamentals of library metadata standards and practices from the perspective of designing user interfaces. We cover standard descriptive practices from cataloging and digital collections and how they are frequently implemented. Finally, we will explore strategies for testing the impact and effectiveness of metadata choices on user experience.

Following this session, participants will be able to: 
  1. discuss the impact of metadata standards and practices on design and functionality.
  2. identify strategies for isolating the effect of metadata from the effects of other design features. 


Jeanette Norris

Brown University

Tuesday March 10, 2020 1:30pm - 4:30pm CDT
Room 301
  2. UX in Practice

3:30pm CDT

Workshop: Go UX Yourself: Running a Space Design Workshop for Library Employees
This workshop is available to in-person attendees in Austin only. It will not be viewable via the Online Conference. 

While UX practice continues to grow in libraries, Employee Experience (EX) is often overlooked. This workshop will introduce practitioners to EX through a practice space redesign scenario in a fun, low-stakes, learning environment. Takeaways include a resource bank with descriptions of the activities and techniques used in the workshop and example outlines to craft and run your own EX space redesign workshop.

Following this session, participants will be able to:
  • understand the basics of Employee Experience research, how it relates to and differs from User Experience research.
  • utilize UX techniques to research and improve library employee experience.
  • facilitate a space design workshop for library employees.

avatar for Amanda VerMeulen

Amanda VerMeulen

Assoc. Library Director for Research, Learning, and Outreach, Frostburg State University

Tuesday March 10, 2020 3:30pm - 6:30pm CDT
Salon D/E

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