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Short Talk [clear filter]
Tuesday, March 10
 

8:30am CDT

D15-01: Affordable, Systematic Space Assessment
Assessing library space from the perspective of users’ rapidly changing needs and preferences is challenging in that it requires frequent collection of new sets of data to comprehensively capture their experiences, which can involve extensive expenditures of time and energy. This pilot study proposes four different types of space assessment projects that can efficiently capture comprehensive experiential data while meeting users’ rapidly changing needs and preferences.

Speakers
HK

HyunSeung Koh

Assessment Librarian, University of Northern Iowa


Tuesday March 10, 2020 8:30am - 8:50am CDT
Salon D/E

8:55am CDT

D15-02: Fostering Design Thinking and Belonging in Makerspaces
This talk explores how we can foster design thinking and belonging in makerspaces. We discuss how various properties of physical space can help empower makers (particularly marginalized makers) to re-imagine/re-make their makerspace. The hope is that this re-imagined makerspace will enhance design thinking, foster belonging, and cultivate “maker” identities.

Speakers
avatar for Jennifer Nichols

Jennifer Nichols

Director, CATalyst Studios, Associate Librarian, University of Arizona
MakerspacesDiverse and inclusive spaces and eventsFeminist leadership in librariesDigital Scholarship
AM

Anna Montana Cirell

University of Arizona


Tuesday March 10, 2020 8:55am - 9:15am CDT
Salon D/E

9:30am CDT

D17-01: Participating intentionally with content stakeholders: How to build buy-in and ownership over new content
Who owns the content on the website?  When the content is about staff members, the answer to this can be ambiguous and fraught. This presentation will discuss the complexities of initiating, investigating, gathering, approving, publishing, and maintaining content in a multi-stakeholder environment through a case study about a staff directory.

Speakers
KE

Kyla Everall

User Services Librarian, University of Toronto Libraries
JL

Judith Logan

University of Toronto Libraries


Tuesday March 10, 2020 9:30am - 9:50am CDT
Salon D/E

10:30am CDT

D19-01: Enabling User-Driven Design through Accessible Design Thinking
Making our designs accessible is often something we do after we’ve utilized design thinking to help craft solutions to problems. But what if we could break the ‘do one and then the other’ approach and have both accessibility standards and design thinking work in tandem to develop innovative solutions? Rethinking the iterative approach of design thinking and adding accessibility checks throughout the entire process helps us to achieve truly universal design.

Speakers
avatar for Tobi Hines

Tobi Hines

Cornell University Library
SE

Sara E. Wright

Cornell University Library
avatar for Kevin Kidwell

Kevin Kidwell

User Experience Designer/Developer, Cornell University Library


Tuesday March 10, 2020 10:30am - 10:50am CDT
Salon D/E

10:55am CDT

D19-02: WCAG (Web Content Accessibility Guidelines) in Plain Language
The Web Content Accessibility Guidelines (WCAG) provide detailed documentation on how to ensure content and code are accessible to people with disabilities. They can also seem slightly overwhelming. In this session we’ll break down how WCAG is organized and how to use it as a ready reference.

Access Presentation Slides

Speakers
AD

Amy Deschenes

Head of UX & Digital Accessibility, Harvard University


Tuesday March 10, 2020 10:55am - 11:15am CDT
Salon D/E
  1. Tools and Methods

11:30am CDT

D21-01: Usability Testing Toolkit: Methods, Processes, and Best Practices
User experience professionals and groups that focus on usability tend to have their own methods and practices for performing a usability test. The Usability Working Group at Cornell University Library has worked to translate our list of methods into a format that can be shared and utilized by ourselves and others. We want to explain a few of the methods that we use frequently and the specific additions to this toolkit that make it unique.

Speakers
avatar for Tobi Hines

Tobi Hines

Cornell University Library
avatar for Kevin Kidwell

Kevin Kidwell

User Experience Designer/Developer, Cornell University Library


Tuesday March 10, 2020 11:30am - 11:50am CDT
Salon D/E

11:55am CDT

D21-02: First Three Months On the Job: How to Get Started as a Library UX Researcher With No Prior Library Experience
In July 2019 I was hired as NYU Libraries’ first UX Researcher, but prior I had no library experience nor a library sciences degree. What does the first three months look like for someone in this position? This talk will discuss this journey, including the initial tasks, takeaways and milestones throughout the process. At the end, participants can engage with similar or different stories about their entry to Library UX or other questions.

Speakers
HK

Harini Kannan

New York University


Tuesday March 10, 2020 11:55am - 12:15pm CDT
Salon D/E
  2. UX in Practice

1:55pm CDT

D23-02: Building Organizational Competence in UX Design
From a small team leading the design, development, and maintenance of multiple digital systems and web properties at an archival repository, this talk shares the results of our work to advocate for and build a UX design and usability testing program. It will detail a strategy to operationalize UX work through the organization-wide involvement of staff in usability testing activities, the creation of supporting templates, and the associated advancement of web accessibility awareness and skills.

Speakers
avatar for Hannah Sistrunk

Hannah Sistrunk

Assistant Digital Archivist, Rockefeller Archive Center


Tuesday March 10, 2020 1:55pm - 2:15pm CDT
Salon D/E

2:30pm CDT

D25-01: Unexpected Benefits Uncovered in a UX Study of a Library Discovery System
In this short talk, we will share our findings from a task-based user study that compared students’ experience between our library discovery system and their preferred search tools along with unexpected benefits of conducting UX research in the academic library setting.

Speakers
GY

Grace YoungJoo Jeon

Assessment and User Experience Librarian, Tulane University



Tuesday March 10, 2020 2:30pm - 2:50pm CDT
Salon D/E

2:55pm CDT

D25-02: How to Create Survey Data Dashboards using Excel
UX researchers collect a large amount of qualitative survey data. This presentation offers a demo and detailed instructions for creating qualitative data dashboards using Microsoft Excel pivot tables and slicers. Excel dashboards facilitate data analysis and sharing results so colleagues can filter what is most relevant to their own departments. Excel is a convenient alternative for practitioners who cannot purchase additional software or commit the significant time required to create a sophisticated visualization.

Speakers
avatar for Kimberly Vardeman

Kimberly Vardeman

User Experience Librarian, Texas Tech University Libraries



Tuesday March 10, 2020 2:55pm - 3:15pm CDT
Salon D/E
  1. Tools and Methods