All times list are in Central time (local Austin time zone)
Keynote [clear filter]
Monday, March 9

8:45am CDT

Opening Keynote: Design of the Past, Present, and Possible

We travel 50 years in the past and 500 years into the future to examine the long arc of design. Along the way, we’ll uncover our anxieties about the future, explore frameworks that help us think (and design) beyond vision, and develop a better understanding of what it means to understand.

avatar for Cassini Nazir

Cassini Nazir

Clinical Associate Professor, School of Arts, Technology, and Emerging Communication, The University of Texas at Dallas
Cassini Nazir is a designer of conversations, curriculum, and interfaces. He is currently a Clinical Associate Professor at UT Dallas where he teaches classes in interaction design. This spring, Cassini serves as Designer-in-Residence for the Masters in Design and Innovation program... Read More →

Monday March 9, 2020 8:45am - 9:35am CDT
Salon D/E
Wednesday, March 11

10:30am CDT

Keynote: Paying Better Attention to the Problem

“The idea is the place to start.” “Fall in Love with the problem.” “Get out of the building.” Our practice knows the foundation of a well-deserved experience begins with understanding the user. But our world is still full of generic software written “for everyone.” The way to fight past our current state is to pay attention to what comes before ideas, and to pay attention to people before they even become a potential user. It's not about generating ideas. It's about understanding the purposes of different people.

In this talk, Indi will outline methods for approaching this problem space with empathy and demonstrate techniques to explore problems and bring creative solutions, taking what can be a touchy-feely topic and breaking it down into something tangible, understandable, and actionable.

Indi's slides and handouts will be accessible in the "Presentation Files" folder in dropbox. You can also find them here:

avatar for Indi Young

Indi Young

Indi Young is a speaker, writer, and UX researcher. She empowers makers to know their problem space, and create inspired product designs through empathy and deep understanding of peoples purposes and variety of approaches. She is the author of two books, Mental Models and Practical... Read More →

Online Conference Moderator
avatar for Heather Jeffcoat

Heather Jeffcoat

Web & Discovery Management Librarian, Georgia Tech Library
Heather Jeffcoat is the Web and Discovery Management Librarian at the Georgia Tech Library. She earned a M.S. in Library and Information Studies from Florida State University and a B.A. in Geography from the University of South Carolina. Heather has managed the Library's web presence... Read More →

Wednesday March 11, 2020 10:30am - 11:30am CDT
Salon D/E

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