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All times list are in Central time (local Austin time zone)
Monday, March 9
 

10:45am CDT

D05: A Wild Ride from Start to Finish: Mapping the Graduate Research Experience
With the goal of redesigning our existing services to improve the student research experience, we interviewed 23 graduate students about the barriers, facilitators and “roller coaster” of emotions they experienced while working on a literature review assignment, and then used the thematic analysis of those interviews to create a student experience map to inform our service design choices and show students when and how they can utilize library support for their research projects.

Speakers
avatar for Amanda Tarbet

Amanda Tarbet

Assistant Director of Library Services, MGH Institute of Health Professions
avatar for Jessica G. Bell

Jessica G. Bell

MGH Institute of Health Professions
Good restaurants in Austin. I need to know!
CL

Cathy Leslie

Assistant Professor, MGH Institute of Health Professions


Monday March 9, 2020 10:45am - 11:30am CDT
Salon D/E
 
Tuesday, March 10
 

10:30am CDT

D18: Participatory Paper Prototyping: Revealing User Needs and Priorities
Participatory design invites users to tell us about their needs and assumptions by giving them the tools to create their own solutions. In this presentation, I’ll share how we invited users to build paper prototypes as part of a user research strategy for an academic library project. The results revealed user goals and priorities that had not been fully explored in interviews. This user research approach is low-cost, low-tech, high-impact, and highly creative.

Speakers
avatar for Robin Davis

Robin Davis

Associate Head, User Experience, North Carolina State University Libraries


Tuesday March 10, 2020 10:30am - 11:15am CDT
Salon A/B
 


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