Usability testing is essential for understanding and improving the user experience of digital resources, yet coordinating the schedules, spaces, and technology necessary for recording usability sessions can sometimes feel overwhelming. Learn how Georgetown University Library is using Zoom to conduct remote and in-person usability sessions more efficiently.
User experience professionals and groups that focus on usability tend to have their own methods and practices for performing a usability test. The Usability Working Group at Cornell University Library has worked to translate our list of methods into a format that can be shared and utilized by ourselves and others. We want to explain a few of the methods that we use frequently and the specific additions to this toolkit that make it unique.
