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Monday, March 9
 

4:00pm CDT

D13: Practical applications of Zoom as a usability testing tool for libraries
Usability testing is essential for understanding and improving the user experience of digital resources, yet coordinating the schedules, spaces, and technology necessary for recording usability sessions can sometimes feel overwhelming.  Learn how Georgetown University Library is using Zoom to conduct remote and in-person usability sessions more efficiently.

Speakers
avatar for Emily Guhde

Emily Guhde

Director of Library Assessment, Georgetown University
SP

Shayna Pekala

Scholarly Communication Librarian, Gonzaga University


Monday March 9, 2020 4:00pm - 4:45pm CDT
Salon D/E
 
Tuesday, March 10
 

11:30am CDT

D21-01: Usability Testing Toolkit: Methods, Processes, and Best Practices
User experience professionals and groups that focus on usability tend to have their own methods and practices for performing a usability test. The Usability Working Group at Cornell University Library has worked to translate our list of methods into a format that can be shared and utilized by ourselves and others. We want to explain a few of the methods that we use frequently and the specific additions to this toolkit that make it unique.

Speakers
avatar for Tobi Hines

Tobi Hines

Cornell University Library
avatar for Kevin Kidwell

Kevin Kidwell

User Experience Designer/Developer, Cornell University Library


Tuesday March 10, 2020 11:30am - 11:50am CDT
Salon D/E