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Monday, March 9

10:45am CDT

D04: Assessing UX Maturity and Advocating for UX Growth: Tools, Strategies, and Readings for Advancing your UX Practice
Understanding the current state of your UX practice is critical for assessing, advocating for, and ultimately advancing UX work within your organization. This session combines findings from a literature review on assessing UX initiatives’ impact/success with a profession-wide survey of North American academic libraries about UX maturity at their organizations. These findings illustrate the successes and challenges of growing UX maturity and demonstrating impact.

avatar for Scott W.H. Young

Scott W.H. Young

User Experience & Assessment Librarian, Montana State University
Hi. I'm Scott, a librarian and designer building a human-centered library at Montana State University.
avatar for Jaci Wilkinson

Jaci Wilkinson

Indiana University Bloomington

Monday March 9, 2020 10:45am - 11:30am CDT
Salon A/B

2:00pm CDT

D09: Onboarding Colleagues and Students to UX
We'll explore principles, tools, and objectives in building onboarding programs for (1) user experience as a collaborative service for current and new colleagues, and (2) for students as UX researchers on our team. For colleagues, an onboarding/orientation provides an opportunity to grow a culture of UX and partnerships. For student interns, we examine what knowledge of UX and libraries is essential to maximize the time available and create a lasting experience.

avatar for Michael Ward

Michael Ward

Web Services Manager, Boston University Libraries

Monday March 9, 2020 2:00pm - 2:45pm CDT
Salon D/E