In July 2019 I was hired as NYU Libraries’ first UX Researcher, but prior I had no library experience nor a library sciences degree. What does the first three months look like for someone in this position? This talk will discuss this journey, including the initial tasks, takeaways and milestones throughout the process. At the end, participants can engage with similar or different stories about their entry to Library UX or other questions.
In this short talk, we will share our findings from a task-based user study that compared students’ experience between our library discovery system and their preferred search tools along with unexpected benefits of conducting UX research in the academic library setting.
