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Wednesday, March 11
 

9:30am CDT

D32: Creating a User-Centered Strategic Plan
This presentation will discuss how UX expertise was crucial to developing a user-centered strategic plan for a large academic library. We will discuss the benefits and drawbacks of working with consultants, using an appreciative inquiry-based process, and gathering and analyzing ideas from hundreds of faculty, staff, students, and library employees.

Speakers
RD

Robin Dean

Michigan State University
avatar for Joshua Ethan Sanchez

Joshua Ethan Sanchez

Michigan State University Libraries


Wednesday March 11, 2020 9:30am - 10:15am CDT
Salon D/E